Emergency Information


Latest DCI Clinic Updates:

  • The DCI clinic in Gentilly (DCI New Orleans East) is currently the only DCI location open and operational in the New Orleans area at this time. The clinic staff has contacted patients who did not evacuate. If you evacuated and are in a location where you can receive dialysis treatment, we ask that you remain there. We cannot ensure you will receive treatment if you return to our clinic due to our limited schedule. If you are in the New Orleans area and need dialysis treatment, please call the DCI Emergency Hotline at (866) 424-1990 for immediate assistance.


Please call your clinic about possible adjusted treatment times.


The DCI Emergency Command Center phone number is 866.424.1990.

If you are having a medical emergency, please call 911.

Continue to check back for updates.

Click here to visit the Kidney Community Emergency Response (KCER) website



Updates for those in New Orleans impacted by Hurricane Ida:


NOLA Ready is the City of New Orleans emergency preparedness campaign, managed by the Office of Homeland Security & Emergency Preparedness. For regular updates from NOLA Ready text NOLAREADY to 77295. For more information regarding resources to those impacted by Hurricane Ida, visit their website at https://ready.nola.gov/home/


AKF has a Disaster Relief Fund available to dialysis patients. Dialysis patients will have to apply for the relief and AKF will either direct deposit $200 into their account or mail them a debit card for the same amount. The patients can call 800-795-3226 between 11:00 AM – 3:00 PM EST to assist with completing the application or go to their website at gmsassist.com


Laundry services Starting on Saturday, September 4, The Tide Loads of Hope Mobile Laundry Unit will collect laundry from 9 a.m. – 5 p.m. until daily capacity has been reached. The team will also be distributing personal care kits and cleaning supplies directly into the affected areas. The Tide Loads of Hope mobile laundry unit will be located at the Walmart Supercenter (1616 W Airline Hwy, LaPlace, LA 70068). 



Note: Louisiana participants in the Supplemental Nutrition Assistance Program (SNAP) can use their benefits to purchase "hot" or prepared foods through September 28, 2021, following a waiver from the U.S. Department of Agriculture, Food and Nutrition Services (FNS).  For more information view the article HERE.