10 Oct Dialysis Technicians are Invaluable to Patient Care- Here’s Four Reasons Why


If you are on dialysis, you probably know the names of many healthcare professionals. Each person plays a vital role in helping you to stay as healthy as possible. In the dialysis center, a patient care technician (PCT) is an essential part of making sure you receive safe and effective treatment. We sat down with Amanda Adams, PCT, CCHT, at DCI Med Center, in Nashville, Tenn., to discuss how technicians influence a patient’s dialysis experience. Here are four ways a PCT impacts your care.

From start to finish, your PCT is trained to provide care.

Your PCT is responsible for preparing the equipment used during the treatment process.  Learning how to safely and effectively operate this machine is no small task; it requires specific training and certification. Depending on state regulations, some PCTs can also insert and remove hemodialysis needles or treat a catheter. “If you ever wonder about your dialysis machine and how it operates, or want to learn more about your access, a PCT is a great source of information,” Amanda shared.

Your PCT stands watch over treatments to ensure they stay on track.

A PCT is constantly on his or her feet, walking from dialysis station to station monitoring treatments. At 30 minute intervals, PCTs document your health information. He or she is looking for potential problems. If there is a concern, the PCT will notify a nurse to further assess the treatment.  “Even if you fall asleep during dialysis, your PCT remains on full alert,” said Amanda. “We have to be alert and never make assumptions. I like to double or triple check for safety measure on my machines.”

Your PCT is familiar with you and your specific needs.

Most dialysis patients receive treatment in an outpatient center, three times per week, four hours per treatment. Over the course of time, your PCT learns what works best for your care. He or she can spot anomalies in your treatment. “Because we build relationships with our patients, we know what each and every one of their needs are,” Amanda said.

A PCT knows that compassion is often the best medicine.

Kidney disease is a chronic battle that touches many aspects of a patient’s life. A PCT has seen the worst aspects of kidney disease and how it can impact a patient physically, emotionally and psychologically. He or she knows that listening, understanding and validating your concerns can help you to have a better treatment. Over the past eight years at DCI Med Center, Amanda has met many patients. Every blanket tucked in, every inquiry about  patient’s family and every smile she wears is genuine care. PCTs know compassion is powerful medicine. “I show compassion by smiling, encouraging and listening to each patient I encounter,” Amanda said.