Team Service with a Smile
1427 King St. Ext., Charleston, SC 29403
Dine and Unwind- a dialysis friendly menu, dancing, peer support and interaction with dialysis professionals.
Location & Address
Military Magnet High School, 2950 Carner Ave., Charleston Heights, SC 29405
The six DCI clinics in the Charleston area (Magnolia Court, East Cooper, Azalea Place, West Ashley, James Island, Goose Creek) teamed up to host a gala evening event for all dialysis patients in the tri-county area. The event took place on April 14th in North Charleston, South Carolina.
There were approximately 200 people in attendance (patients from multiple dialysis clinics and chains, their guests, physicians, military magnet students and employees, and DCI employees). The event was held at the Military Magnet School. As the guests walked in, they were greeted by a dialysis social worker welcoming them with the evening’s program.
A jazz trio was playing as the patients mingled with other kidney disease patients and professionals. They could also visit one of the three educational booths that were set up. The National Kidney Foundation had a booth where they could learn about the services that the NKF offers. They were also passing out recipe cards for the renal friendly items that would be served. The NKF partnered with our team to produce the recipe cards for all the attendees. The next booth they could visit had information about transplantation and a representative from the Medical University of South Carolina transplant department. The last booth was set up by the Trident Area Agency on Aging with an insurance specialist and handouts.
In addition to educational booths, there was also a free photo booth, which became one of the main attractions of the evening. They could step into the booth with their own smiling faces or adorn many costume items that were provided (hats, boas, glasses, masks). After their photo shoot, they were given a photo strip with 4 different pictures. The bottom of the photo strip had the date and the DCI and “40 Acts of Service” logo.
The waiters and waitresses for the evening were kidney disease professionals (nurses, nurse practitioners, social workers, patient care technicians, dieticians, billers, secretaries, and even the area administrator) dressed in black pants, a white shirt, and a black tie. The waiters and waitresses wore name tags that included their profession so they could answer any questions related to their specialty the patients or guests might have.
One of our community partners was the Military Magnet School. Our event was held in their school cafeteria. The buffet style renal-friendly meal was prepared by the school’s culinary arts students. They created different stations where they served the food. The students presented the food in interesting ways including the fruits and vegetables which were artfully sculpted in various shapes. The school’s color guard performed the presentation of the colors to open our event, and the drill team performed for the guests in the courtyard. In addition to the Military Magnet School, we also partnered with many local businesses who donated items that were used as door prizes and decorations for the event. This also gave us the opportunity to educate the businesses about kidney disease.
While working with the students and faculty at the school, we had several opportunities to teach them about kidney disease. The small handouts entitled “Chronic Kidney Disease- What You Need to Know” were given to the students and faculty involved with the event. The culinary arts students were also enlightened when they learned many of the dietary restrictions for dialysis patients.
Guests could also enjoy the outside courtyard where additional tables were set up and the DJ who provided the dance music. Many of the patients, staff, guests, and students joined in dancing. DCI staff led the line dancing in the courtyard while teaching the moves to everyone.
One of the local news stations “Live 5 News” sent a camera man to the event. He interviewed one of the DCI nurses and filmed some of the event. There was a small segment on the 11pm news later that night about the event that can viewed at the following link:
Prior to the event, a small “Kidney Closet” was set up where patients in need could come and pick out a free dress outfit for the event. The clothes were donated by employees at the six local DCI clinics.
The goals that were set for this event were far exceeded. This event succeeded in educating the community, providing peer support, improving patient and staff communication, as well as encouraging exercise through dance. This event also showed patients that a dialysis diet can be varied and appetizing. Many of the comments during and after the event highlighted our goals. One of the patients said that it gave them an opportunity to socialize with other patients and another stated that they loved getting “dressed up” for a nice event and enjoyed seeing other patients and staff in a different setting. Above all, this event provided area dialysis patients with a special night out. - Project summary submitted by Jennifer Payton
Date & Time
April 14, 2011, 6 PM - 8 PM
For More Information
Judy Widlowski at DCI Magnolia, 843-853-3399
Full details and program guidelines are posted on www.dciinc.org and the DCI intranet. Acts of Service must be coordinated by DCI employees. All DCI employees are welcome to participate.
* Award money received from winning the online competition for "Best Act of Service" is to be used for DCI clinic educational purposes. For example: Paying for staff education courses, funding Pre-ESRD courses, or to purchase educational items to be used in the clinic.
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